E-Mail Etiquette ExpectationsYour SLU e-mail is the primary method for communicating with members of the University community. Check your SLU e-mail account on a daily basis as you are responsible for the information included in the messages sent to you. Please note that when communicating with your academic advisor, you must always use your SLU e-mail account. If you should use an e-mail from another account, please keep in mind that your advisor will always e-mail you back at your SLU account. When communicating with SLU officials (faculty, advisor, mentors, and staff), please consider the following points:
- Provide your full name and Banner ID number.
- Be brief-- using short, complete sentences.
- Include important details (if relevant: course name, CRN#, section#).
- Do not type in all capital or lower-case letters. If you need to emphasize text use bold or underline.
- Write professionally. Include grammar, punctuation, no emoticons, and no phonetic spelling or text abbreviations.
- Be polite. Write as you would speak to that person face-to-face.
- Save important e-mail correspondence as documentation of conversations.
- Use a clear subject line such as "Summer Class Question"
Below is a sample e-mail that would be appropriate to send to your advisor or another member of the SLU campus community:
Dear Mr. Johnson,
My name is Susie Billiken (Banner ID #000123456), and I am your advisee. I would like to talk with you about summer coursework and transferring credit to SLU. I am hoping to take a History course at a community college in my home town. What is the process for verifying that this credit will be acceptable to SLU and my academic department?
I would be happy to discuss this over e-mail or in person. Please let me know what might be best for you.