Housing and Residence Life End of Year Billing
|To appeal a damage or claim responsibility for a damage in your space, please use our on-line form.|
At the end of the Spring semester, residents check out and their rooms and/or apartments are checked using the Apartment or Room Condition Inventory forms. Any damages beyond normal wear & tear as determined by the University will be charged to the students' University accounts.
Damages and/or check-out fines/fees determined to be the responsibility of a student may be billed to the student's University account. These charges may include a description of the damage (e.g. "Paint wall 3") or include a generic designation (e.g. "Fusz damage - Facilities Services"). Some damages and check-out fines/fees may not have a charge assigned at the time the student checks out and may be labelled "TBA". These charges may still appear on the student's account, even if other assessments have been charged. All charges will be posted to accounts by 5pm on Monday, June 10th, 2013.
If any additional damage charges are applied to your account, you may request a copy of your actual Room or Apartment Condition Inventory after you are billed and before the appeal deadline. This notice will include detailed instructions about the damage appeal process.
Any amount charged to a student's account is the student's responsibility, even if an appeal is submitted. If an appeal is granted, Housing and Residence Life will refund the amount billed for damages, but will not refund any finance charges or other fees incurred prior to the refund.
Refunds may be applied to an account without notification. For example, a charge may be revised or reversed if a roommate claims responsibility for a damage. A granted appeal related to the damage in a common space may result in a refund to all occupants, but only the appealing student will receive notification.
Any damage appeal must be submitted via the on-line form before 9:00am on Monday, June 17th, 2013. Appeals received after this date and time will not be considered.
Appeals must include the following information:
- Student's name and Banner ID #
- Building and room where the student lived
- Basis for the appeal, including specific reasons why the charge(s) are in error and/or should be reversed.
Each damage appeal will be reviewed by a damage appeals board. Students will be notified in July.
Express Checkouts are not eligible for a damage appeal unless it is believed charges were assessed in error for damages not associated with the space.
If you have any questions regarding this process, please contact the Department of Housing and Residence Life at firstname.lastname@example.org or 314-977-2811.