Blackboard Learn (formerly SLU Global)
Saint Louis University uses Blackboard Learn 9.1 for its Learning Management System. This application supports faculty and student customers for both the St. Louis and Madrid campuses and provides access to many great tools to support SLU's educational mission.
Types of Courses in Blackboard Learn
News about Blackboard at SLU (Upgrades, New Features)
Support Browsers and Operating Systems
Faculty Support and Training Information
Student Support Information
Standard Maintenance Window
COURSES IN BLACKBOARD LEARN
Access your courses by clicking on the Blackboard Learn icon on the Tools tab of mySLU. Depending on your role at SLU and enrollments, you may see two kinds of courses in Blackboard Learn:
- Courses in Banner Self-Service: All courses for each term are automatically created in Blackboard Learn; however, the instructor has the choice whether or not to utilize Blackboard Learn and when to make the course available for students.
- Courses not in Banner: Departments, programs, and instructors may have a need for a course in Blackboard Learn that is not tied to a course in Banner. These courses can be used for course development, department/program orientation content, or other purposes. Faculty and staff can request a non-Banner course in Blackboard Learn by filling out the request form.
This Saturday, March 15, starting at 7 a.m. and continuing throughout the day, ITS will perform data maintenance and updates to the Blackboard system. No downtime is necessary for this maintenance. Both Blackboard and Tegrity will remain available to users.
Once the data maintenance is completed, instructors will see their new courses for Summer and Fall 2014 in Blackboard. Students will not see any new courses unless the instructor makes the course visible/available to enrolled students.
Two new things for Faculty have been added to the default course content:
1) Columns labeled 'external midterm grade' and 'external final grade' are pre-created in the Blackboard Grade Center, making it easier for faculty to use the Banner grade integration feature. Go to the Blackboard Faculty Support page for more information on the Blackboard to Banner grade integration.
2) In response to user requests, the 'My Grades' tool has been added to the Course Menu, but hidden from students. The 'My Grades' tool allows students to view their grades in the Bb Course Grade Center. To make the ‘My Grades' link visible to students, hover over the 'My Grades' link in the course menu to display an action link to the right. Then click the 'Show Link' option - that's it! Go to the Blackboard Faculty Support page for links to Blackboard Help videos on how to customize the course menu.
A new option for everyone in the My Courses module on the Blackboard home tab:
Once the data update is completed, users will be able to group courses in the My Courses module by the course term. This option applies to courses in the current term (Spring 2014) and future terms (Summer 2014, Spring 2015). Courses from past terms will be grouped together under "No Term Assigned." Click the gear icon for Settings to control the settings for the My Courses module on your Bb home page to show the terms.
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SUPPORTED BROWSERS & OPERATING SYSTEMS
View the Blackboard Learn Browser Compatibility List to find an appropriate supported operating system/browser for your computer. Please note that other applications you may use, such as Tegrity, may have different supported browsers.
The Faculty Technical Support Team can be contacted at 314-977-2252. Support hours are Monday - Friday, 8:30 a.m. to 5:00 p.m. Faculty can also e-mail firstname.lastname@example.org or visit the Faculty Support pages for help with Blackboard Learn. This team can also provide individual technical training for Faculty to explain the features and tools in Blackboard Learn. Please use the contact information above to submit a request for a training session.
Faculty can get help incorporating Blackboard Learn into a course from the Center for Transformative Teaching and Learning (CTTL): email@example.com. Contact the CTTL to discuss why and how best to use this or any other technology to achieve your instructional goals.[Top of Page]
Students can visit the Tech Services Center website for tutorials and FAQs or contact the Student Service Desk at 314-977-4000, extension 2.
STANDARD MAINTENANCE WINDOW
As with all technology, sometimes you have to apply an upgrade or swap out old hardware. The standard planned maintenance windows for the Blackboard Learn system are Wednesday 10 p.m. to Midnight or Saturday 6 a.m. to Noon CDT. What this means is that if system maintenance is required, any downtime would be scheduled during one of those two maintenance periods. These times were selected based on system usage reporting to identify lower-usage periods. The maintenance schedule will then be communicated to the University community via Newslink.
Occasionally, other systems that the Blackboard Learn system relies on have maintenance occurring outside those times, and we are forced to schedule outside those windows. Whenever we have an planned maintenance outage, we try to notify the University community as soon as we possibly can.
Updated: 1/13/2014 by KRS