Students enrolled in distance education courses at Saint Louis University have access to a variety of support resources and services.
Center for Accessibility and Disability Resources
Saint Louis University’s Center for Accessibility and Disability Resources supports your educational experience by helping you access academic accommodations and services. Students diagnosed with a disability including, but not limited to, a physical, mental health, neurodevelopmental, learning, or medical disability are eligible for academic accommodations and services.
Students with a documented disability who wish to request academic accommodations must formally register their disability with the University. Once successfully registered, students must notify their course instructor that they wish to use their approved accommodations in the course.
Visit the Center for Accessibility and Disability Resources for further information.
Technology Support
For University-supported technologies (such as Canvas, Panopto, Zoom and Microsoft Teams), ITS Service Desk support is available from 7 a.m. to 8 p.m., Monday to Friday. You may contact the ITS Service Desk in the following ways:
Phone: 1-314-977-4000 or toll free 1-314-977-4000
Email: ask@slu.edu
Self-Service Portal: https://ask.slu.edu/
Direct Canvas support is also available 24/7 via chat or phone.
Phone: 314-977-4000 and press option 3. Your call will be routed directly to Canvas.
If your online course or program requires the use of technologies that the University does not support, you should be able to find information about how to access support for those tools in your syllabus and/or your course website in Canvas.
Academic Support
The Student Success Center can aid you in fulfilling your academic and career potential by providing intentional, developmentally appropriate opportunities for self-reflection and discovery. If you find yourself confused by class material or intimidated by an assignment, the academic support offered through the Student Success Center can help. Explore how these services can help you below.
Visit University Writing Services
Learn About Student Success Coaching
University Libraries Information and Research Support
The University Libraries provide online access to hundreds of databases, tens of thousands of journals, and hundreds of thousands of ebooks, all available anywhere with an internet connection. Research librarians also are available to help you find the resources you need. Here are some ways to get support from University Libraries:
Visit Our 24/5 Online Chat Service and General Contact Information
Visit the Main Library Home Page
Financial Aid
The value of a Saint Louis University education is measured not in the facts you will retain but in the person you will become. The Office of Financial Aid’s goal is to remove financial barriers that may stand in the way. To learn more about financial aid and other funding opportunities, visit the Financial Aid website.
Career Services
Saint Louis University offers career counseling, job search assistance, internship search assistance and other related supports in Career Services. For more information and to schedule an appointment, visit the Career Services website.
Title IX
Saint Louis University and its faculty are committed to supporting our students and seeking an environment free of bias, discrimination, and harassment. Please visit the following web addresses for additional information:
Learn About Sexual Assault Resources
If you speak with a faculty member about an incident that involves a Title IX matter, that faculty member must notify SLU's Title IX coordinator (or that person's equivalent on your campus) and share the basic facts of your experience. This is true even if you ask the faculty member not to disclose the incident.
Student Complaints
Students who have grievances with actions, decisions and/or processes at Saint Louis University are afforded formal means for registering those complaints and for their complaints to be deliberated and acted upon by governing University officials. Visit the Student Complaints website for details on specific types of complaints and related complaint policies and procedures.
Further information about student support services is also on the Dean of Students Office website.