Applications Outage Planned for Oct. 6

10/04/2017

A number of SLU applications will experience an outage during database upgrades from 5 p.m. through midnight on Friday, Oct. 6.

Oracle databases supporting the mySLU portal, Banner, ODS, and password.slu.edu will receive a database upgrade.

During the upgrade, the following applications will be impacted and unavailable during the outage:

• Activity Insight
• Internet Native Banner
• Banner Self-Service
• Cliqbook & Concur Expense
• Cognos Reporting
• password.slu.edu
• Payment Suite
• Qualtrics Survey Tool
• Service Desk Password Tool
• SLU 101 Registration
• SLU Appointments
• SLU Connection (Groups)
• SkillSoft
• Student Housing
• SurveyDIG
• TaskStream
• Automic Job scheduler (jobs on hold)
• WebFocus Dashboard and Report Delivery System
• WebXtender
• Workflow processing
• Billiken Buy

A redirect will be in place for the mySLU portal and the following applications on the Tools tab:

• Blackboard Learn
• Cards/Stationery Orders
• Facilities Service Request
• Google Apps
• IT Service Request
• MyFiles
• OASIS
• PeopleFinder
• Reveal
• SendThisFile
• SLU Card eAccounts

The reporting database will undergo an upgrade after the database upgrade and will continue to be down until 5 p.m., Saturday, Oct. 7. This includes Cognos and WebFocus.

Please contact the ITS Service Desk at 314-977-4000 with any questions.