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AskSLU Toolbox Helps Faculty Get Ready for the Fall 2022 Semester

08/11/2022

ITS has developed a summary of online resources below to help support instructors with technology specific to teaching.  Additionally, instructors can access a two-page, high-level overview of instructor-specific technology here.

Instructors also can review additional Teaching and Learning knowledge resources located at the ask.slu.edu knowledge base.  

Please review the resources available and contact the ITS Service Desk at 314-977-4000 for any additional assistance.  The AskSLU team members are here to help.

Canvas 

Canvas is SLU’s learning management system and serves to keep students and instructors connected through hosted exams, assignments, communication, and other relevant resources.  Users can reach Canvas support directly through the chat feature here or you can call 314-977-4000 and press option 3. 

Canvas support is offered 24/7 through these options. For information how to approach Canvas and learn its capabilities, feel free to look through this article. 

Panopto 

Panopto is SLU’s lecture capture tool. It can be used to record live lectures, pre-record and share lectures with narrated PowerPoint presentations as well as upload and store other videos such as Zoom recordings. Panopto also includes a speech-to-text feature that will listen to the audio track and automatically produce captions. 

Instructions on how to enable captions can be found here.  Basic instructions on how to record a lecture or other content are here.  Some brief tutorial videos can be found here. 

Zoom 

Zoom is SLU’s platform for live, real-time video and audio conferencing, collaboration, chat and webinars. It is used to facilitate meetings and remote learning. All instructors, staff and currently enrolled students have a Zoom license. 

Anyone needing information related to logging into Zoom, scheduling meetings or classes and  inviting participants to a Zoom meeting can access the Zoom Quick Start guide here. 

Respondus LockDown Browser and Monitor 

The LockDown Browser is a secure web browser used for online testing through Canvas. Monitor is a tool that works in conjunction with the browser to proctor students automatically using their web cameras.  A brief overview and access to a quick start guide can be found here 

Instructor In-Person Consultation 

ITS is offering individual in-person consultations for classroom technologies.  Are you working in a classroom this semester that you are unfamiliar with?  This might be a great option to ensure anyone fully understands the classroom technology. Instructors can sign up for one of these sessions here. 

Classroom Technologies and Support 

Classroom technologies consist of hardware and software specific to classroom instruction.   A brief overview of our classroom hardware — like Crestron displays, cameras and projectors -- can be found here.   Users can find a list of the software included on classroom computers here. 

The SLU ITS technical support team will be spread out over campus the first two weeks of classes to help support urgent needs quickly.  Please look for ITS staffers on both the North and South campus in AskSLU shirts and flag them down.

Anyone with issues also can call 314-977-4000.  Please let the technician know that it is an urgent classroom issue, and ITS will dispatch someone to the proper location.  Additionally, the phone icon on the Crestron AV panel in the classrooms will directly connect users to the ITS Service Desk.