Accessible On-Campus Emergency Communication Now Available Through Relay Services

10/23/2023

The Department of Public Safety (DPS), in collaboration with the Center for Accessibility and Disability Resources (CADR), is broadening communication at SLU by offering information about Relay Services.

Relay Services provides an accessible way for those at SLU who are deaf and/or hard of hearing to contact DPS in the event of an emergency. This service also extends to other departments on campus.

In order to use Relay Services , follow the steps outlined below:

• Go to phone settings and select “Accessibility” to enable real time text (RTT)/ teletypewriter (TTY).
• Dial 711 and select the RTT symbol on your cell phone to reach a communication assistant. When callers reach the operator, they will see that they are typing and you will use your microphone to speak.
• Provide the area code and phone number of the person you wish to call.
• The communication assistant will connect callers to the phone number they wish to dial and will type the dialogue between parties.

If a user prefers to type, rather than speak, the can download the Relay Services app from the app store. From there, you can complete registration and Identity Verification to be assigned the 10-digit IP number.

Anyone with questions about this service, should reach out to CADR via email at accessibility_disability@slu.edu, or can schedule an appointment through EAB Navigate.