Planned Banner Outage Scheduled

12/10/2024

SLU’s “Banner Self-Service” and “Internet Native Banner” (INB) systems will both be unavailable for everyone from starting at 5 p.m. on Saturday, Dec. 21, until 9 a.m. on Sunday, Dec. 22.  

ITS will be performing maintenance on these systems during this time.

What does this mean for students?

During the outage, students will not have access to either Banner Self-Service or TouchNet (for bill payment).    

Additionally, students for whom registration is open will be unable to drop, add, or withdraw from courses.  All students will still be able to view the 2024-25 schedule of classes, but will not be able to login or put courses in their carts.

What does this mean for faculty and staff?

Beyond not having direct access to both Banner Self-Service and INB, during the outage faculty and staff will also not have access to updated, Banner-based data (including course rosters, student registration data, academic advising tools, etc.) in Canvas, Degree Works, Tableau, Cognos or other systems that use Banner data.  

When Banner will be available again?

ITS will provide an update via email as soon as the systems are available on Sunday.  ITS will update the University community by noon on Saturday if there is a need to extend the outage.  Check the ask.slu.edu homepage for additional information during the outage.