Emergency Information

SLU-Madrid continues to place the health and safety of our students, faculty and staff as our highest priority. 

What To Do In An Emergency

1. Call the EU Emergency Number: 112
2.  Report the emergency or incident to the SLU-Madrid Office of Student Life during working hours at (+34) 91 554 58 58, extension 213 or 214, or after hours at (+34) 638 763 758.

Read the Student Emergency Guide

Student Life staff members will respect your desire to remain anonymous when reporting an emergency or an incident. If the emergency or incident reported to Student Life requires the assistance of the police, a Student Life staff member will contact the appropriate police department.

Emergency Resources

• 24/7 EU Emergency number (police, fire, life-threatening situations): 112
• 24/7 Spain's National Police: (+34) 900 100 091
• 24/7 Student Life Emergency Number: (+34) 638 763 758 (answered by the Director of Student Life)
• 24/7 Emergency/Crisis Counseling Number: (+34) 609 269 323 (on-call psychiatrist)
• Sanitas Medical Emergencies 24-Hours: (+34) 902 106 102
• Sanitas from Abroad (accepts collect calls): (+34) 913 45 65 84
• Poison Control: (+34) 91 562 04 20
• 24/7 SLU-Madrid "Hotline" (operated by Compliance Line): (+34) 900 990 011 (when prompted, enter 800 603 2869). Calls are directed to Saint Louis University's Office of Compliance. Bias-related incidents will be shared with the Office of Equal Opportunity and Title IX in St. Louis. Spanish language is spoken.
• 24/7 University Compliance Hotline in St. Louis: +1 877 525­ 5669 (or +1 877 525 ­KNOW). Bias-­related incident reports may be submitted anonymously through the hotline. Information submitted through the University hotline will be shared with the Office of Equal Opportunity and Title IX in St. Louis.

Reporting Other Safety Issues

Contact any member of the SLU-Madrid staff to report any physical dangers on-campus (such as ice or broken lights), suspicious persons or activities or general safety concerns. The staff member will contact the appropriate team to respond immediately.

Saint Louis University — Madrid Campus offers areas students for students to park bicycles/foot scooters when buildings are open. All bicycles/foot scooters should be parked with a lock. The University is not responsible for any damage to or theft of these items. All bicycles/foot scooters should be removed from campus before building closure. No bicycles/foot scooters should be on University premises once the buildings are closed.